Customer Reviews Submitted to Us
10/10 – Great company! Would highly recommend! Smooth from start to finish. Reliable pricing, reliable and friendly company. – Heidi B
10/10 – Our chimney inspectors were timely, efficient and so informative. I’d highly recommend Naperville Chimney Sweeps to anyone! Very pleased – Joan S
10/10 – Needed a chimney cap and sweep. Fireplace never used but heard a bird inside one morning. They were on time and had all the supplies. The gentleman was very knowledgeable and honest. He told me the chimney did not need sweeping but it was installed improperly and made several safety recommendations to correct the problem. Highly recommended. – Janet M
10/10 – The crew did a great job. Showed me some problem areas and then fixed them. They were also able to replace the very old log starter. No mess. Great price. – Mr. R
10/10 – The technicians were quick, clean, and helpful. – Steve W
10/10 – Very professional guys. Were very efficient and clean. Excellent explanations and communication. Fantastic service. – John S
10/10 – Great work! I trust these guys to do a good job and offer sound advice. – Kelly C
10/10 – Recommended by my sister who uses this firm. Very happy with professionalism and thoroughness of the 2 person team. – Sonia G
10/10 – Very professional, good work, nice people. – Montse G
10/10 – Friendly service. Communicated ETA timely. Great company! – Nan & Gary S
10/10 – High confidence that the Naperville Chimney Sweep team knows their stuff. – Julie Will
10/10 – Very professional job. – Pam M
9/10 – Every experience with Naperville Chimney has been good. Jobs have been done professionally and with courtesy. – Cheryl B
10/10 – Very efficient and helpful in regards to things that will need to be replaced in the future. They didn’t pressure to have anything done immediately – Maureen C
10/10 – Friendly and knowledgeable – Elaine Will
10/10 – They were quick and efficient. Extremely personable and helpful talking us through what information we needed to know. – Shante W
10/10 – They were pretty much on time. Texted me when they would be at my door. We’re very courteous and informative. – Joy N
10/10 – The people were very knowledgeable and helpful. – Alan N
10/10 – On time, courteous, and thorough – Kevin O
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Review from Lori & Greg L
We love our new logs! We are so enjoying them especially these last two cold nights. Thank you for all your help ordering and organizing our install. We will definitely 100% recommend Naperville Chimney Sweeps. We feel extra safe and secure knowing firefighters did our installation.
5 Star Review from Mike M
Naperville Chimney Sweeps are prompt and professional. The service people they employ are off duty and retired fire department employees so they take your safety very seriously. Highly recommend.
5 Star Review from Robert A of Bolingbrook
Great service and professional
The customer and their dogs love the new ceramic logs we installed.
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Great friendly service. Very professional. Will highly recommend this company!
I NEVER write reviews for companies, NEVER! This is one I felt I needed to write a review. They were amazing! We had a great experience with the chimney cleaning. They were very professional, clean and respectful. Very knowledgeable as well. Not only did they clean my chimney but they went over everything on how to use the gas starter, to asking about smoke detectors in the house, even an escape route in case of a fire. You could tell they were experienced firefighters and I thought that was SO AWESOME!! I would definitely recommend this company to others and hope they get the same 2 guys I got!! Can't say enough good things about the two!! Thank you guys!!
Julie,Thank you for taking the time in sending your review. We will let Wayne and Pat know you appreciated their thoroughness. We look forward to serving you again in the future.Phil & Amy