Reviews

Google Reviews

Customer Reviews Submitted to Us

10/10 – Great company! Would highly recommend! Smooth from start to finish. Reliable pricing, reliable and friendly company. – Heidi B

10/10 – Our chimney inspectors were timely, efficient and so informative. I’d highly recommend Naperville Chimney Sweeps to anyone!  Very pleased – Joan S

10/10 – Needed a chimney cap and sweep. Fireplace never used but heard a bird inside one morning. They were on time and had all the supplies. The gentleman was very knowledgeable and honest. He told me the chimney did not need sweeping but it was installed improperly and made several safety recommendations to correct the problem. Highly recommended. – Janet M

10/10 – The crew did a great job.  Showed me some problem areas and then fixed them.  They were also able to replace the very old log starter. No mess. Great price. – Mr. R

10/10 – The technicians were quick, clean, and helpful. – Steve W

10/10 – Very professional guys.  Were very efficient and clean.  Excellent explanations and communication.  Fantastic service. – John S

10/10 – Great work!  I trust these guys to do a good job and offer sound advice. – Kelly C

10/10 – Recommended by my sister who uses this firm. Very happy with professionalism and thoroughness of the 2 person team. – Sonia G

10/10 – Very professional, good work, nice people. – Montse G

10/10 – Friendly service.  Communicated ETA timely.  Great company! – Nan & Gary S

10/10 – High confidence that the Naperville Chimney Sweep team knows their stuff.  – Julie Will

10/10 – Very professional job. – Pam M

9/10 – Every experience with Naperville Chimney has been good.  Jobs have been done professionally and with courtesy. – Cheryl B

10/10 – Very efficient and helpful in regards to things that will need to be replaced in the future. They didn’t pressure to have anything done immediately – Maureen C

10/10 – Friendly and knowledgeable – Elaine Will

10/10 – They were quick and efficient.  Extremely personable and helpful talking us through what information we needed to know. – Shante W

10/10 – They were pretty much on time.  Texted me when they would be at my door.  We’re very courteous and informative. – Joy N

10/10 – The people were very knowledgeable and helpful. – Alan N

10/10 – On time, courteous, and thorough – Kevin O

10/10 – From the initial phone call to actual service, customer service was fantastic. Appreciated the fireman expertise providing additional tips to keep my home& family safe. – Stefanie R – 6/10/22

10/10 – Outstanding service and high quality work. Very professional. – John Will – 6/14/22

10/10 – Always professional and thorough service. – Paul P – 6/17/22

10/10 – Great guys – very knowledgeable and professional. Didn’t try to tell upsell us on anything and were totally honest about the work we needed. – Mike O – 6/20/22

10/10 – They performed an inspection of my chimney, both inside and outside, resulting in a repair in my chimney cap which they repaired.  They also gave me a great final review of safety measures in my house to prevent any possible issues.  They were great! – Gail M – 6/27/22

10/10 – Great job cleaning our fireplace/chimney. – Bill P – 6/27/22

10/10 – On time (a little early, actually, which is great), extremely polite and professional, quick but thorough and took the time to explain to me what they were doing and things I should know about my fireplace.  Would absolutely recommend. – Jameson & Beth W – 6/27/22

10/10 – They are professional and thorough. – Anica B – 6/27/22

10/10 – Prompt and thorough in getting rid of the uninvited guest in our chimney. – Sam S – 7/5/22

10/10 – Very professional and thorough.  They answered our questions and provided us useful information regarding our smoke alarms, CO2 detector and fire extinguishers. – Nancy S – 7/8/22

10/10 – Wayne was great. Very informative and friendly. Would highly recommend to everyone – Phillip N – 7/12/22

10/10 – Good service. Very knowledgeable team. – Dayelis S – 7/14/22

9/10 – Get a great job! – Ed D – 7/14/22

10/10 – They were very informative and very nice – Alex L – 7/14/22

10/10 – Arrived on time. Fast & efficient. Friendly. Knowledge of fireplaces and fire safety.  Reasonably priced. – Katie F – 7/18/22

10/10 – Friendly and address the problem – Dianna G – 7/20/22

10/10 – Great doing business with you! – Jennifer And – 7/20/22

10/10 – Very professional. Courteous. Thorough. Clean. Detailed. Took time to explain everything in detail in layman terms – Sekar R – 7/29/22

10/10 – They were very informative and friendly – Sandy B – 8/1/22

10/10 – On time, clean, friendly, informative, good price – Wendy P – 8/4/22

10/10 – The team at Naperville Chimney Sweeps was great. They answered all my questions, explained what to expect, and stayed in contact, from beginning to end. The on-site crew were friendly, professional, and made sure I was happy with the work. If I have any chimney work which needs to be done in the future, or know anyone who does, Naperville Chimney sweeps will be the ones I recommend! – John K – 8/4/22

Review from Lori & Greg L
We love our new logs! We are so enjoying them especially these last two cold nights. Thank you for all your help ordering and organizing our install. We will definitely 100% recommend Naperville Chimney Sweeps. We feel extra safe and secure knowing firefighters did our installation.

5 Star Review from Mike M
Naperville Chimney Sweeps are prompt and professional. The service people they employ are off duty and retired fire department employees so they take your safety very seriously. Highly recommend.

5 Star Review from Robert A of Bolingbrook
Great service and professional

Picture Review
The customer and their dogs love the new ceramic logs we installed.